The Big Sky County Water & Sewer District offers an online bill payment system system. This system allows our customers to pay their water and/or sewer bills online using a credit card. If you elect to pay your bill with a credit card a 3% convenience fee is added to the charge to cover the District’s cost for credit processing. You can not use a debit card to pay your bill.
Why did we change from the old credit card payment system?
The company, Utility Pay that we were using for our online system is going out of business at the end of May 2014. The customized system that we originally had will no longer be available.
What if we had our account set up for recurrent auto payments under the old system?
Unfortunately we will have to set up a new recurring account with SecureNet. We do not have access to the credit card information so we can’t transfer our credit card auto bill pay customers over to the new system.
Does it cost money to use the online system to pay my sewer and water bill?
Yes. A transaction fee in the amount of 3% is added to the balance to cover the District’s costs in paying credit card transaction fees.
Will we have our account history available on the new system?
No. When you sign up with SecureNet as a recurring auto pay customer you will have a new account with no payment history in it.
Can I pay my bill with a credit card at the District office?
Yes. Our customers can come by the office and pay their bill with a credit card.
Can I pay my bill with a credit card if I call the District office?
Yes. You can call our office and ask to pay your bill with a credit card. One of our staff can get your information over the phone and enter it in to the SecureNet website terminal. You will be charged a 3% convenience fee which will be added to your payment.
Pay your bill here
You can pay your water and sewer bill online using our new SecureNet™ Payment System which offers our customers safe and secure credit card and electronic check transactions. The SecureNet Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online explanation). SecureNet adheres to strict industry standards for payment processing, including:
- 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
- Industry leading encryption hardware and software methods and security protocols to protect customer information.
- Compliance with the Payment Card Industry (PCI) Data Security Standard.